Workflow automation, document production and data handling. Each participant leaves with one task automated and the time saving measured in minutes.
HR and operations teams lose the largest share of their week to recurring work: reports, letters, schedules, data pulled from three systems into one. This seven-hour course takes executives, senior executives and managers through their own task list, has each of them automate one recurring task end-to-end, and measures the time saved before the day ends. One full day or two half-days. English, Bahasa Malaysia, Mandarin or Japanese. HRD Corp claimable, delivered by Technicity Sdn Bhd.
The gap those figures describe is the reason this course exists: the work is recurring, the tools are already on every desk, and nobody has been shown how to connect the two. Participants arrive doing the work by hand and leave with one piece of it running without them.
Task inventory method; frequency–risk–value scoring; which tasks suit AI and which require human judgment. Each participant audits their actual role and scores a minimum of ten tasks.
Context–task–format method; iteration and refinement; verification as a fixed workflow step. Participants produce three real documents from their current workload.
From prompt to workflow; chaining steps; templates and reusable assets; AI coding assistants for non-programmers. Guided build of one complete automation per participant. This module is the course’s skills-demonstration assessment.
Structured data in and out of AI tools; analysis prompts; error patterns in AI-generated figures; when to compute outside the model. Participants run a full analysis cycle on a provided business dataset.
What may and may not enter an AI tool; usage standards for teams; sustaining the practice after the course. Each participant drafts their organisation’s usage rule-set and 30-day plan. Post-assessment administered.
Task audit of the HR calendar: which of the recurring 40 tasks go first
Statutory deadline calendar (EPF, SOCSO, PCB, HRD Corp levy) and a permit-expiry register with 90-day alerts, both drafted and verified
Offer letters and standard correspondence, citizen and non-citizen variants, verification logged
One workflow end-to-end: CV stack to ranked shortlist memo, or exit-interview transcripts to three root causes
Monthly HR report reduced to a one-page decision memo, with the quality checks before figures are used
The organisation’s usage rule-set: what may and may not enter a tool, written for HR data
Every artefact is built on the participant’s own files. The training day ends; the workflow keeps running.
Every artefact is built on the participant’s own work — their tasks, their documents, their numbers. The training day ends; the workflows keep running.
The same five-level rubric used to place participants on the day. Three questions, answered as your team is today — not as you wish it were.
Answer for the staff you would send. The result tells you where they sit, and whether this course is the right fit.
Every participant is placed on the Technicity AI Tool Proficiency Rubric — five levels, with Level 3 “Competent” anchoring the general professional role — before and after the session. The movement is documented.
The Module 3 workflow build, assessed against a completion standard: task automated end-to-end, output verified, time saving documented.
The document set and analysis brief produced during Modules 2 and 4, reviewed against professional-use standards.
Organisations receive a per-participant competency summary — rubric placement, workflow built, measured time saving. A concrete return on the training day, not a stack of attendance slips.
The same seven hours run as two half-days of four hours, in the same or consecutive weeks. Participants complete the task audit and document modules first, apply them for a week, then return for the automation build — which usually produces a better result, because they arrive with a real problem in hand.
Send the people who do the recurring work. Managers own the process and should understand what changes, but the executives handling reports, schedules, quotations and correspondence are the ones who will build and run the automations. Two or three staff from the same function attending together works best — the practice then has somewhere to live when they return.
Yes — English, Bahasa Malaysia, Mandarin or Japanese, one language per session. Mandarin delivery serves Chinese-owned Malaysian companies, where staff are typically Chinese-educated and absorb technical material faster in the language they were schooled in. Japanese delivery matters for Japanese-owned companies in Malaysia, where management may prefer Japanese while the staff session runs in English or Bahasa Malaysia.
Rubric placement before and after, a skills demonstration in which each participant builds one working automation, and a per-participant employer report showing placement, workflow built and time saved. Attendance is not treated as an outcome.
Introductory training explains what AI is. Practical training has participants build with their own work in the room. HRD Corp draws the same line: its Focus Area category covers hands-on training in nine priority fields, including Industry 4.0 and future technology, where artificial intelligence sits.
Anyone who has never used a generative AI tool. This course assumes prior casual use and moves to systematic use; a first-exposure participant will spend the day catching up rather than building.
Technicity is an HRD Corp Registered Training Provider and this programme is HRD Corp claimable. We prepare every document the grant application requires; the work on your side is one form and one approval.
We confirm in writing the scheme your application runs under and the earliest start date that clears the 14-day rule. Nothing for you to prepare.
Three documents, issued on request: the fee quotation, the trainer profile, and the course content with training schedule. Exactly what the grant application asks you to attach.
In eTRiS, Application → Grant → Apply Grant, select the scheme, key in our MyCoID and the programme number we supply, attach the three documents, list the participants. Apply early. HRD Corp processes quickly, but the binding rule is the wait after approval: an in-house session needs approval in place 14 calendar days before it starts, while public courses have a 3-day lane until 31 December 2026.
At your premises or online. Participants build with their own work. Attendance is documented as HRD Corp requires, including system-generated records for online delivery.
We file the claim with the attendance and declaration forms; your officer countersigns; fees settle against your levy balance; you receive the per-participant competency report.
“Show me the working version. A tool that only exists in a slide is not a tool.”
Twenty years of standing between people who could not otherwise understand each other — as a recruiter placing Japanese and Malaysian talent, and as an interpreter in rooms where a mistranslated sentence carried real cost. That work teaches one discipline above all: find the thing the other person actually needs, and say it in language they can act on. It is the same discipline this course applies to AI.
Eric builds what he teaches. The automation methods in this programme are the ones running his own operations daily — document production, content pipelines, business tooling. Nothing in the room is demonstrated from a manual; it is demonstrated from use.
A Keio University graduate with native-level Japanese, he has worked across Japan, Malaysia, Singapore and Indonesia in recruitment, market entry and executive facilitation, including interpretation for government and ministry-level engagements. He teaches in whichever of four languages the room actually thinks in.
Tell us the team, the function and your preferred format — one full day or two half-days. We return a quotation and the supporting documents your HR team needs, usually within one working day.
ai@technicity.my